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Tech Support

Remote Support
Until recently remote monitoring was a luxury only the largest corporations could access.  Now we're able to bring remote monitoring to small and medium sized businesses.  Our remote support service resolves up to 80% of all incidents. We will fix your problems very quickly without the cost, delay and inconvenience of having a technician on-site.  We can also monitor your IT infrastructure 24 hours a day, 7 days a week, all year around to detect, diagnose, and prevent lurking problems from turning into major interruptions to your business.  Remote monitoring can save you time and money.  If you regard your server as critical to your business then you need our monitoring services.

Network Administration & Automation
Our goal is to be the most effective IT department that your organization could ever have. To help accomplish this goal, Innotask Technologies has developed a set of tools and systems for supporting networks. This platform combines remote support capabilities, on-the-fly automated incident resolution, asset inventory, and network monitoring to enable us to quickly respond to your day-to-day needs, as well as report on overall service status, trends, and service levels. With up to 70% of a system’s total cost being incurred in the form of maintenance, effectively managing a company's IT infrastructure is one of the best ways to help reduce the total cost of ownership (TCO). Our account representatives meet regularly with customers to gain insight into business objectives and challenges. Then our team creates an IT strategy designed to support your needs and is backed by our industry-standard best practices. One of the most effective ways to fix nagging network problems that seem to keep reappearing is to create a custom automation fix that resolves a problem every time it happens. Our staff or a responsible administrator can be notified each time the problem happens which can help track and diagnose the problem.

Customized Support
Flexible contracts give you exactly what you want when you need it.  From routine repairs to complete network installations, Innotask Technologies will get the job done - on time and on budget.  Our experienced engineers consult with you and perform regular maintenance to maximize the speed and performance of your IT infrastructure and network.  We can create a custom package to meet your company's unique needs. We will make sure that a qualified engineer is assigned to fully support your needs.  We understand that when things go wrong, your productivity is adversely impacted and we will respond to your demands quickly and efficiently. Use our support team for support issues, network administration, minor projects, installation and configuration.  You can rely on us.  Multiple options are available.

Tele-working Infrastructure Setup & Consulting
In today's world more and more people are working from remote locations. We have the experience and expertise to help you be as efficient as possible.  We will set your company up properly to work remotely while staying productive.  We will help you employ some of today's best collaborative tools.  We can also advise you on best working practices and provide basic computer training.